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Help & support
Help & support

For help with a current product or service or refer to FAQs and developer tools

support@xcode.ae

Call Us
Call Us

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+971 58 830 8072

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Business Department

Contact the sales department about cooperation projects

+971 52 473 9552

Urgent Support
Urgent Support

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+971 58 525 5005

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Visit the Knowledge Base
Visit the Knowledge Base

Browse customer support articles and step-by-step instructions for specific features.

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Watch Product Videos

Watch our video tutorials for visual walkthrough on how to use our features.

Get in touch with Sales
Get in touch with Sales

Let us talk about how we can help your enterprise.

Frequently asked questions

Feeling inquisitive? Have a read through some of our FAQs or contact our supporters for help

Contact Us
Contact Us Support Center

Yes, you can! We provide a live demo of our products to give you a firsthand experience before making a purchase decision. Simply visit our demo website at https://demo.xcode.ae and use the following login credentials:

Username: demo@xcode.ae
Password: 1234
Explore the features, functionalities, and user interface of our products in real-time to see how they can benefit your business. If you have any questions or need further assistance during the demo, feel free to reach out to our support team.

Xcode Support is the dedicated customer support service provided by Xcode Technology Company to assist our clients with technical issues, product inquiries, and other related concerns.

Xcode Support can assist with a wide range of technical issues and inquiries related to our products and services, including:

  • Software installation and configuration.
  • Troubleshooting technical issues and errors.
  • Guidance on product features and functionality.
  • Billing and account inquiries.
  • General product support and assistance.

Yes, you can. We understand that your business needs may change, so we offer flexibility with our subscription plans. If you wish to cancel your subscription, simply contact our support team or access your account settings to initiate the cancellation process. Please note that cancellation may result in the termination of access to our services, so be sure to back up any important data before proceeding.

Switching between subscription plans requires a simple process. Follow these steps:

Contact Us: Reach out to our support team or account manager to discuss your intention to switch your subscription plan.

Plan Assessment: Our team will assess your current subscription and requirements to prepare the upgrade package tailored to your needs.

Review and Confirmation: We'll provide you with details of the upgraded plan, including any changes in pricing, features, or terms. Review the information and confirm your decision.

Implementation: Once confirmed, our team will proceed with the necessary changes to your subscription plan. This may involve adjustments to billing, access permissions, and account settings.

Confirmation: You will receive confirmation of the plan switch along with updated details of your subscription.

Absolutely! We offer additional discounts for annual payment options. By choosing to pay annually instead of monthly, you can enjoy significant savings on your subscription fees. Our annual payment option provides you with the convenience of one-time payment while unlocking exclusive discounted rates.

To take advantage of the annual payment discount, simply select the annual billing cycle when subscribing or renewing your plan. If you have any questions or need further assistance regarding our pricing and billing options, feel free to contact our support team.

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